Mathify App Privacy Policy

1. Information We Collect

Personal Information

• Account Data: When you create a Mathify account, we collect information such as your email address, display name, and device ID.
• Profile Information: You may choose to upload a profile picture and set a display name.
• Subscription Data: We store your subscription status, payment history, and usage of subscription features.

Usage Information

• App Usage: We collect data about your interactions with the app (such as accessed videos, usage of AI Tutor, and features used).
• Device Information: We may collect your device model, operating system version, and unique device identifiers.

Diagnostic & Log Information

• Crash Reports and Logs: We may collect error logs and crash data to help us diagnose and improve app stability.

2. How We Use Your Information

• To provide and maintain the Mathify Service and its core features.
• To manage user authentication, device enforcement, and subscriptions.
• To personalize your experience (such as saving profile image and display name).
• To process payments and manage billing via Google Play.
• To analyze app usage and improve the Service.
• To provide support and respond to your inquiries.
• To enforce our Terms of Service and prevent unauthorized use.

3. How We Share Your Information

• Service Providers: We use trusted third parties (such as Google Firebase, Google Cloud, and payment processors) to provide infrastructure, analytics, and payment processing. These providers have access only to information needed to perform their functions and are required to protect your data.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• With Your Consent: We will never sell or rent your personal information. We may share information for other purposes only with your explicit consent.

4. Data Security

• We implement security measures (including encryption, secure authentication, and access controls) to protect your personal information. However, no method of transmission or storage is 100% secure.
• Access to your account is protected by your login credentials. Never share your credentials with anyone.

5. Data Retention

• We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations.
• You may request deletion of your account by contacting support at support@mathify.co.za. Some information may be retained as required by law.

6. Children's Privacy

• Mathify is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

7. International Users

• Your information may be transferred to and processed in countries outside of your country of residence. By using Mathify, you consent to this transfer.

8. Your Rights

• You have the right to access, correct, or delete your personal information stored with Mathify.
• You may update or correct your profile information directly in the app or by contacting support.

9. Changes to This Policy

• Mathify may update this Privacy Policy from time to time. We will notify you of changes by posting the new policy in the app and/or via email. Please review this policy periodically for changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧 support@mathify.co.za

By using Mathify, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.