Find answers to common questions, get setup help, or contact our support team
Download, install, and set up your Mathify account
Configure app blocking and parental controls
Using photo recognition and chat features
Manage your subscription and payment methods
App crashes, login problems, and bug reports
Profile settings, privacy, and data management
Mathify is a comprehensive math learning app designed for South African students (Grades 8-12). It combines AI-powered tutoring, video lessons, and revolutionary Focus Mode to help students learn math effectively while staying focused on their studies.
Mathify covers Grades 8-12 mathematics aligned with the South African national curriculum (CAPS). Content includes algebra, geometry, trigonometry, calculus, statistics, and more.
Yes! Paid subscribers can download videos for offline viewing (5-15 videos depending on your tier). Focus Mode also works offline once configured. However, AI Tutor requires an internet connection.
Absolutely. Your login information (email and password) is securely stored using Google Firebase authentication - one of the world's most trusted security platforms. Your passwords are encrypted and never stored in plain text. We process AI requests securely and never sell your personal data. All Focus Mode monitoring is done locally on your device.
Focus Mode uses Android's Accessibility Service to monitor app launches and display blocking overlays. For websites, it monitors browser URLs in real-time across Chrome, Firefox, Opera, and other browsers.
Focus Mode includes multiple safety features: "Go Back" for temporary access, "Turn Off Blocking" for complete deactivation, and emergency calls are always available. We prioritize your safety over study focus.
Yes! Parents can set password-protected controls, view usage reports, configure automatic schedules, and receive notifications about study sessions. All while respecting student privacy.
You can block any app installed on your device and any website. We provide pre-configured lists of popular distracting apps (social media, games, entertainment) and websites for easy setup.
Mathy achieves over 90% accuracy on clear handwriting with proper mathematical symbols. It works with various handwriting styles and can handle complex equations, fractions, and geometric diagrams.
You'll receive a warning at 80% usage. Once you reach your limit, you can still chat with Mathy (text only), upgrade your plan for more analyses, or wait for the monthly reset on the 1st.
Mathy can help with any math topic from Grades 8-12, regardless of your subscription tier. However, video content access depends on your plan (single grade, two grades, or all grades).
Mathy is designed to teach, not just provide answers. It offers step-by-step solutions, explains reasoning, shows multiple solution methods, and asks follow-up questions to ensure understanding.
Start with full access to any paid tier for 7 days. No credit card required during trial. You'll only be charged if you continue after the trial period. Cancel anytime before the trial ends.
Yes! Upgrade or downgrade anytime through the app settings. Changes take effect immediately, and billing is prorated. Downgrades apply at the next billing cycle.
We accept all major credit cards, debit cards, and mobile payment methods popular in South Africa through Google Play's secure payment system.
Currently, each student needs their own subscription for security and personalization. We're working on family plans and will announce them soon! Contact us for bulk educational discounts.
Android 7.0+ (recommended: Android 9.0+), 2GB RAM, 250MB storage space, and internet connection for streaming. The app is optimized for battery efficiency and performance.
This permission allows Focus Mode to detect when blocked apps are opened and display blocking overlays. It's essential for the app blocking feature. We only use it for Focus Mode - never for data collection.
Try restarting the app, clearing cache, ensuring you have sufficient storage space, and updating to the latest version. If issues persist, contact support with your device model and Android version.
Each account is limited to one device for security and content protection. You can change your registered device once per month through the app settings.
Download the Mathify APK file directly to your Android device. Click the download button to get started.
Locate the downloaded APK file in your Downloads folder and tap to begin installation.
Allow installation from unknown sources (just for app installation. Perfectly safe.). This is required to install APK files outside of Google Play Store.
Sign up with your email address to access all features. We use Google Firebase authentication for secure account management.
Choose a subscription plan that fits your learning needs. Start with our free tier or upgrade for premium features.
You're all set! Start exploring video lessons, chat with Mathy AI tutor, and use Focus Mode to boost your math skills.
Use your email address to create an account. We use Firebase authentication for security - your password is encrypted and secure.
Select your current grade level and preferred learning topics. This helps personalize your experience and recommendation algorithms.
Select from popular distracting apps or manually choose any app installed on your device:
Add websites you want to block during focus sessions:
youtube.com
instagram.com
tiktok.com
reddit.com
Create automatic focus periods for consistent study habits:
For best recognition results:
Get better help from Mathy:
Make the most of your monthly image analyses:
Get detailed help with technical issues, billing questions, or feature requests.